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At Indigo Path Collective, we want to make the payment process simple and transparent. Whether you choose self-pay, Thrizer, or submit a superbill, we’re here to help you access quality care.

Have questions? That’s what the free 15-minute consultation is all about. We’ll answer your questions, talk through payment options, and help you take the first step.

Your free consultation is quick and secure. There is no pressure to work with us. You have options; we can help you find the right path forward.

Payment Options for Therapy

At Indigo Path Collective, we strive to make therapy accessible while maintaining a high standard of care. We offer flexible payment options.

Private Pay: Out-of-Pocket Option

(Direct Payment to Indigo Path Collective)

Private pay allows you to invest in your mental health without the limitations of insurance.

Benefits of Self-Pay:

  • Confidentiality & Privacy – No insurance records of your therapy.

  • Flexibility & Customization – Therapy tailored to your needs, not an insurance company’s requirements.

Payment Methods Accepted:

  • Credit/Debit Card

  • HSA/FSA Accounts

Superbills for Insurance claims

If you choose self-pay and want to submit for reimbursement on your own, we can provide a superbill – an itemized receipt with all the details your insurance company needs.

How Superbills Work:

  • After each session, you receive a superbill via your client portal.

  • Submit the superbill to your insurance company for potential reimbursement (based on your out-of-network benefits).

  • Your insurance provider may send you a partial reimbursement after processing.

Tip: Contact your insurance company and ask about your out-of-network mental health benefits. Some plans cover a percentage of therapy costs!

Headway: In Network insurance Option

(Simplifying Insurance Reimbursements)

We partner with Headway to accept select in-network insurance plans without the usual hassle.

Through Headway, you may be able to use your insurance to cover all or part of the cost of counseling sessions. Headway verifies your benefits, handles all claims and billing, and simplifies the entire process.

Plans currently accepted through Headway in North Carolina and Tennessee include:

  • Aetna

  • Quest Behavioral Health

If you're unsure whether your plan is eligible, feel free to schedule a free 15-minute consultation. If you plan to use one of the insurance plans listed above, this free 15-minute consultation is required before scheduling an intake. It helps us verify your benefits and makes the process smoother for you.

Note: Headway is a separate service that handles insurance billing and payment management.

Thrizer: Out-of-Network Option

(Streamlining reimbursements)

If you have out-of-network mental health benefits, Thrizer makes it easier to use them without the hassle of paying upfront and waiting for reimbursement.

How Thrizer Works:

  • Pay Only Your Copay – Instead of covering the full session cost upfront, you only pay what you owe after insurance.

  • Thrizer Handles the Paperwork – They submit your claims and wait for your insurance to reimburse them.

  • No Long Waits for Reimbursement – Thrizer advances the payment, so you only pay your portion.

Note: Thrizer is a separate company that manages insurance claims and any reimbursement available to you. Learn more to get started with Thrizer.

Want to check your Out-of-Network Benefits coverage first? We can help.

Indigo Path Collective is currently a private-pay, out-of-network provider. While we don't accept insurance directly, your insurance plan may have out-of-network benefits, which means that they will reimburse you for a portion of our session cost. Indigo Path Collective has partnered with Thrizer to handle the out-of-network process automatically for you. With Thrizer, you will only have to pay a copay for your sessions, instead of paying the full fee and waiting for reimbursements. This typically allows clients to save on average 70% upfront on our sessions. During your free consultation, I can help you verify if you have out-of-network benefits and how much your copay would be. Click the “get started today” button to schedule your free consultation.

Still unsure which option fits your needs? Schedule a free consultation, and we’ll walk you through it.